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We Brits don't complain enough.
I just had a call from @santanderuk after I made an official complaint about the new debit card not registering on Samsung & Google Pay. Β£50 goodwill compensation, an apology and a commitment to keep me updated when fixed. π—£π—²π—Ώπ—³π—²π—°π˜.
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Shredni Vashtar
Shredni Vashtar
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Funny you should say that. There was a distinct pause when she said she would pay it immediately if it was acceptable. Probably wrong, but it honestly felt like an "Is that enough?" kind of pause.
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