I hate them. They suspended my account in December without prior notice after a sale. Since then I am battling with their customer support to get back my money. Funny side note: my account was approved with ID and stuff for more than 3 years.
It took me like one month of several attempts to get the account and after being approved , received emails of support asking what the problem was to see if they can solve it, answered everything was already solved and then a week later another email asking again about my problem. If that's how the trace support problems . @srednivashtar
Oh, yes but I mean that my case was something stupid and even after it resolved by itself (I guess) they didn't even know what was happening/has happened, their support team is or clueless or more probably understaffed. And now it will be even worse. Keep trying at least once a week. The first time they answered me was a more than a month after my first complaint and it was a stupid account creation problem. @srednivashtar
Thomas
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