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We know you're angry and frustrated; we can actually understand why you are frustrated and angry; it's just that we only answer the phone and pass your comments on. Be nice to customer care.
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in reply to Shredni Vashtar

Shredni Vashtar
Shredni Vashtar
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It's only coz I made an official complaint to my bank this morning and when the nice young lady said: "I look forward to speaking with you later." and I responded: "Ah, you're only saying that because I didn't rant and rave at you."
For some reason, she burst out laughing? Nervous tension, I suspect?
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