πππππΌπΊπ²πΏ: "Can you send someone out to clean our printers? There are black marks on the pages." π π²: "Normally, you'd get a maintenance kit, but TBH, they rarely work." πππππΌπΊπ²πΏ: "Yes, I know. That's why I want you to send someone." π π²: "Thing is, we charge Β£95 an hour, it's going to be very expensive with all the printers you have, and I'm not convinced it will resolve it." πππππΌπΊπ²πΏ: "We only bought the one from you a couple of months ago!" π π²: "Think of it like an MOT. Your car can pass, and two minutes later, it could be illegal because something failed. Dirty rollers or black marks on paper are not covered under warranty. I'd try cleaning the rollers with some alcohol wipes if I were you." πππππΌπΊπ²πΏ: "EXACTLY! That's what I was asking for, someone to come out and clean them." π π²: "OK, Β£95 per hour." πππππΌπΊπ²πΏ: "Hmm? I'll ask, but I don't think my boss will want to pay that." π π²: "It'll be cheaper if you buy some wipes."
